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All shipments originate from Hawaii. Most US shipments are sent via UPS 2nd-Day Air. APO/FPO and Guam shipments are sent via USPS Priority Mail. We currently do not ship to P.O. Box addresses.
We normally ship within 1-3 business days after an order is received. Please allow 3 to 5 business days for delivery via UPS to US street addresses. For international, APO/FPO and Guam shipments, please allow up to 10-14 days for delivery. For bulk or special shaped cookie orders, please allow up to 6-8 additional business days for processing time. During summer months (May thru Sept), orders containing chocolate dipped cookies will be shipped on Monday thru Wednesday only.
Please provide current and accurate ship to information to ensure proper delivery and to avoid delays with your order. A $10.00 charge may be applied to your credit card for redirected packages when incorrect or incomplete addresses are provided. Guarantees also do not apply when incorrect or incomplete addresses are given.
Chocolate dipped products may experience melting during delivery. We do not recommend shipping chocolate dipped products during the summer (May thru September). During summer months, orders containing chocolate dipped cookies will be shipped on Monday thru Wednesday only.
All products are guaranteed to leave the bakery in perfect condition. However, our cookies may be damaged during shipping.
| Merchandise Subtotal |
MAINLAND |
CANADA |
JAPAN |
OTHER INT'L |
| $ 1.00 - $ 25.00 |
$13.95 |
$33.95 |
$34.95 |
$38.95 |
| $ 25.01 - $ 50.00 |
$16.95 |
$41.95 |
$46.95 |
$52.95 |
| $ 50.01 - $ 75.00 |
$20.95 |
$47.95 |
$54.95 |
$64.95 |
| $ 75.01 - $ 100.00 |
$24.95 |
$53.95 |
$61.95 |
$75.95 |
| $ 100.01 - $ 150.00 |
$28.95 |
$62.95 |
$68.95 |
$85.95 |
| $ 150.01 - $ 200.00 |
$38.95 |
$88.95 |
$98.95 |
$115.95 |
| $ 200.01 - $ 400.00 |
$48.95 |
$108.95 |
$123.95 |
$145.95 |
| over $400.00 |
20% |
30% |
40% |
40% |
The above shipping rates are subject to change without prior notice.
Tax
Honolulu Cookie Company has retail store locations in Hawaii; therefore, we are subject to charge tax on internet, phone, fax and mail order purchases being shipped to Hawaii addresses. Oahu shipments are will be charged 4.712% tax; all other Hawaii shipments, 4.166%.
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