At Honolulu Cookie Company, your satisfaction is our goal. To keep our signature cookies at their peak, we provide a “best before” date on our products and recommend storing the cookies in a cool, dry place. If you are not completely satisfied with the quality of our products, simply return the unused portion to us with proof of purchase or contact us with a detailed description and photograph(s) of your dissatisfaction, and we will be happy to replace or exchange the product.

If you’ve purchased our Honolulu Cookie Company Logo Pineapple Dyed T-Shirt from one of our retail stores or and would like to exchange or return it, simply pack the item(s) to be returned in their original condition and include proof of purchase. Please note, return shipping charges are your responsibility. Original shipping, duties & taxes paid by you are not reimbursable. For exchange orders you are responsible for duties & taxes on your replacement order.

Return it for a refund or exchange to:
Honolulu Cookie Company
Attn: C/O Customer Service - Returns & Exchanges
255 Sand Island Access Rd
Honolulu, HI 96819

Our guarantee extends only to correctly addressed orders. We are not responsible for failed deliveries due to incorrect or outdated addresses or recipients being out of town or not available.

Our products are available for purchase at our Honolulu Cookie Company retail locations,, and select partners. Purchases made through any other vendors cannot be guaranteed.

For assistance please email us at [email protected] or call us at 1-866-333-5800.